in'Claims Management

Overview

VALOORES in’ Claims Management delivers an enterprise wide claims platform that helps carriers dramatically improve claims efficiency and lower claims adjusting costs while improving customer satisfaction. It accomplishes this by cutting claims resolution times, improving adjuster productivity, ensuring consistent claims adjusting and smoothing the hand-offs between different claims constituents.

Key Features

  • Flexible and Efficient Claims Business Processes on a next generation Insurance Technology Platform
  • Solution for all internal and external claim constituents across a variety of channels— call center, Internet self-service, and third-party service providers
  • Integrated ability to reduce claims fraud through a combination of retroactive and predictive modeling tools
  • Fully integrated analytics and dashboards

Key Benefits

  • Comprehensive claim management across the entire claim life cycle—includes intake, coverage determination, assignments, file management, recoveries, and settlement
  • End-to-end, Web-based claims system that supports full straight-through processing through business process automation
  • Embedded Rules Engine supporting rules-based processes to drive best practice enforcement and compliance
  • Task Based User Interface to simplify complex tasks and ensure best practice enforcement